D-Link DSN-1100-10 - xStack Storage Area Network Array Hard Drive Manuale Utente Scaricare il pdf (Pagina 90)

D-LINK ASSIST

Choose the enhanced

service level that is right

for you

Comprehensive cover available across

all D-Link business products

• D-Link Assist can be purchased together with

any D-Link business product. So whether you’re

buying switches, wireless access points, storage,

security or IP Surveillance equipment from

D-Link, your peace of mind is guaranteed

• D-Link Assist also oers installation and

conguration services to get your new hardware

working quickly and correctly

• As standard, when you purchase a D-Link product

we will exchange it should something go wrong.

Convenient choice of three

service levels to suit your needs

• D-Link Assist Gold for

comprehensive 24-hour support

• D-Link Assist Silver for prompt

same-day assistance

• D-Link Assist Bronze for

guaranteed next business day

response

Peace of mind from our award-

winning support services

• D-Link is renowned for its award-

winning technical support

• Plug into our network of highly

trained specialists with in-depth

knowledge of your D-Link

equipment

• We’ll act quickly to diagnose your

problem and take instant corrective

action

Gold

D-Link Assist Gold is perfect for mission-critical

environments where maximum uptime is a high priority.

It guarantees four hour around-the-clock response. Cover

applies 24/7 for every day of the year including holidays.

Silver

D-Link Assist Silver is designed for ‘high availability’

businesses that require rapid response within regular

working hours. It provides a four hour response service

Monday to Friday from 8am to 5pm, excluding holidays.

Bronze

D-Link Assist Bronze is a highly cost-eective support

solution for less critical environments. Response is

guaranteed within eight business hours Monday to Friday

from 8am to 5pm, excluding holidays.

Your network is the backbone of your business. Keeping it running is essential, even if the unexpected

happens. D-Link Assist is a round-the-clock rapid-response technical support service that replaces

faulty equipment quickly and efficiently. Maximising your uptime, and giving you the confidence that

instant support is only a phone call away.

D-Link Assist:

expect instant help if the unexpected happens

Longer warranty for longer life

For extra assurance, D-Link Assist gives you the option of

extending warranties on any D-Link business products that

you purchase by three years.

Every business has different needs.

That’s why D-Link Assist provides a

choice of enhanced service levels to

suit your individual requirements and

your budget. And for your convenience

all D-Link Assist agreements run for

one or three years.

D-Link Assist is currently available in the following countries: Austria, Belgium, Czech Republic, Denmark, Finland*, France, Germany, Hungary, Republic of Ireland*,

Italy*, Luxembourg*, Monaco, The Netherlands, Norway*, Poland*, Portugal*, San Marino*, Spain*, Sweden*, Switzerland*, United Kingdom and Vatican.

* Partial coverage available.

1 Only for the duration of the hardware warranty for as long as the original buyer owns the product. Original proof of purchase may be required.

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D-Link DSN-1100-10 - xStack Storage Area Network Array Hard Drive Manuale Utente Pagina 90

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